Central York Girls Hockey Association - Complaint Form
Please read all of the information below then click the link at the bottom of the page to access the form. Feel free to use this form to inform the CYGHA of any situation you feel needs to be reported. This includes, but not limited to, member misconduct, inappropriate behaviour, issues with dressing room policy, bullying, hazing, abuse or any other concern you may have.
We understand that this might be a difficult time for you and your family. Here is some additional information about how the CYGHA deals with complaints and how we can work together to ensure that each member finds success at the rinks.
The CYGHA values the relationship that we have with players, parents, families, and our facilities. We believe that we must work together to support each other, to ensure everyone has the right to play, watch, and coach in a safe, positive and inclusive environment.
We use a progressive discipline approach when inappropriate behaviour occurs on and off the ice. This means the CYGHA will consider a range of interventions, supports and consequences to determine the most appropriate response to each situation to help our members learn from their choices and are in alignment with the CYGHA and OWHA Policies.
Complaints will be submitted directly to a nominated CYGHA Discipline Chairperson. Every complaint will be reviewed and the chairperson will evaluate the next course of action. A discipline hearing may be convened at the discretion of the chairperson.
The CYGHA will strive to maintain the confidentiality of the party submitting the complaint and the information therein. However, by submitting this form, you agree that the CYGHA may share any or all of this information, if required, to adequately investigate the claims in the report.
CLICK HERE TO ACCESS THE FORM:
LINKS TO RESOURCES:
CYGHA Forms and Policies
OWHA Forms and Policies
OWHA Handbook
Independent Safe Sport Complaint Process
DEFINITIONS:
The following abbreviated definitions will be used to determine the grounds on which the complaint is made and the process to address it. For the complete definitions please see Section 4 of the OWHA Harassment, Abuse, Bullying and Misconduct Policy.
Misconduct
Misconduct refers to the behaviour or a pattern of behaviour that is found to be contrary to the CYGHA and/or OWHA Code of Conduct that is not considered harassment, abuse or bullying.
Bullying
Bullying describes behaviours that are similar to harassment, but occur between children that are not addressed under human rights laws. Bullying is intentionally hurting someone in order to insult, humiliate, degrade or exclude him or her. Bullying can be broken down into six categories: Physical, Verbal, Relational, Reactive, Discriminatory and Cyber.
Harassment
Harassment is defined as conduct, gestures or comments which are insulting, intimidating, humiliating, hurtful, malicious, degrading or otherwise offensive to an individual or group of individuals which create a hostile or intimidating environment for work or sports activities, or which negatively affect performance or work conditions. Any of the different forms of harassment must be based on a prohibited ground of discrimination in Human Rights Legislation, including race, ethnicity, colour, religion, age, sex, marital status, family status, disability, pardoned conviction and sexual orientation.
Hazing
Hazing is an initiation practice that may humiliate, demean, degrade or disgrace a person regardless of location or consent of the participant(s).
Abuse
Child abuse is any form of physical, emotional and/or sexual mistreatment or lack of care, which causes physical injury or emotional damage to a child. A common characteristic of all forms of abuse against children is an abuse of power or authority and/or breach of trust.
Abuse is an issue of child protection. Protection refers to provincial, territorial or Aboriginal band-appointed child protective services. A child may be in need of protection from harm if abuse or neglect is suspected. Information about one’s legal duty to report and circumstances under which reporting must occur according to child protection legislation is available at www.hockeycanada.ca.
Emotional Abuse
Emotional abuse is a chronic attack on a child’s self-esteem; it is psychologically destructive behaviour by a person in a position of power, authority or trust. It can take the form of name-calling, threatening, ridiculing, berating, intimidating, isolating, hazing or ignoring the child’s needs.
Physical Abuse
Physical abuse is when a person in a position of power or trust purposefully injures or threatens to injure a child. This may take the form of slapping, hitting, shaking, kicking, pulling hair or ears, throwing, shoving, grabbing, hazing or excessive exercise as a form of punishment.
Neglect
A general definition of neglect is the chronic inattention to the basic necessities of life such as clothing, shelter, nutritious diets, education, good hygiene, supervision, medical and dental care, adequate rest, safe environment, moral guidance and discipline, exercise and fresh air. Neglect may apply in a hockey setting where there is a chronic inattention in the hockey context, for example when a player is made to play with injuries.
Sexual Abuse
Sexual abuse is when a child is used by a child or youth with more power or an adult for his or her own sexual stimulation or gratification. There are two categories of sexual abuse: contact and non-contact.
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